The evolving role of a Yacht Purser

The yachting industry is dynamic and ever-evolving, and with it, the role of the Yacht Purser has undergone a significant transformation.

What was once primarily focused on onboard administration and accounting has now expanded into a multifaceted position that touches every aspect of yacht operations.

Here, we look into the evolution of this crucial role and what that means for those looking to progress in this career path.

How have things changed?

Andrew Roch and Purser Trainer Julia Harris at Tilton House

“As the founder of the Purser Course for The Crew Academy in 2008, I have seen the entire yacht market evolve into what it is today,” says Andrew Roch.

As yachts become larger and more complex, there’s a growing need for crew members with the specialised skills needed to manage the extensive list of guest services and operations, alongside complex crew operations, extended HR services and a growing list of daily admin tasks to be tackled, many don’t have the varied skill set to deliver on all these tasks.

“As with all rapid market growth, change brings its challenges. As we have seen the purser role morph, there is now a clear need for training these new skill sets.”

While many crew members view the Purser role as simply as a step up or a rite of passage after having been a Chief Stewardess. In fact, it is completely different and requires a unique person and a unique set of skills.

In fact, the role is so important it should be a department of its own, not simply lumped in with interior, and should be open to to anyone onboard the vessel to apply for including transferring from the Deck or Bridge.

What does a modern Purser do?

The modern Purser is essential to the smooth running of a yacht.

The specific responsibilities of a Purser can vary significantly depending on the size and type of vessel, the owner’s preferences, and the overall crew structure. However, in general, the modern Purser can be involved in many different aspects of yacht operations.

This can include managing the finances by handling budgets, accounts, and financial reports. They may also be responsible for the crew, ensuring their well-being, managing payroll, and dealing with any HR issues.

Pursers often play a key role in providing excellent service to guests, coordinating their itineraries, and making sure they have a positive experience. They can also manage all the practicalities, from ordering supplies and managing inventory to dealing with customs and immigration.

The Rise of Specialisation

Purser on superyacht

As yachts have become larger and more complex, we’ve seen more specialised Purser roles begin to appear, such as:

  • Financial Controller
  • Lead Purser
  • Crew/Deck/Guest Purser
  • Captain’s Secretary
  • Hotel Operations Director
  • Purser Assistant/Secretary
  • Stores Manager
  • Chief Stewardess/Officer with Purser Responsibilities
  • Land-Based and Flexi Pursers

These specialist roles require an in-depth knowledge of their particular area, which is why professional training is so important.

Why Accredited Training Matters

In the yachting industry, standards are high, and skilled professionals are in demand. It’s crucial to choose your training provider carefully, as there are now many false certifications and unverified training providers.

Accredited training programs, like those offered by The Crew Academy and accredited by IAMI GUEST, guarantee you’re receiving high-quality instruction and a globally-recognised qualification that is valued across the industry. 

These programs are specifically designed to give aspiring and current Pursers the skills and knowledge they need to succeed.

The Purser Certificate of Competency (CoC)

The GUEST Yacht Purser CoC is a valuable qualification for those who want formal recognition of their skills.

To obtain this certification, you must meet certain requirements, including:

  • Completion of all GUEST Yacht Purser Program Units
  • Unit 22 IAMI GUEST Advanced Leadership
  • Basic Safety Training (STCW A-VI/1)
  • Proficiency in Security Awareness (STCW A-VI/6-1)
  • ENG 1 Medical or equivalent
  • 3 years of management experience within the Maritime Sector OR 12 months of Yacht Service in a Head of Department position

The Crew Academy Purser Program

 

Purser graduation at The Crew Academy

The Crew Academy is the leading provider of IAMI GUEST Purser certificates. 

Led by experienced Purser, Julia Harris, the program offers a comprehensive and in-depth curriculum covering all aspects of the Purser role, from operations and destination management to accounting and crew management.

The Program gives you a real advantage in the yachting industry. Our comprehensive curriculum ensures you develop a strong understanding of every part of the Purser role, from financial management and administration to crew management and guest services.

Choose from four study options to suit your needs, including the Residential, Online or Flexible formats. Plus, there’s a private 1-2-1 tuition option available for those who want a personalised experience.

Investing in Your Future

The yachting industry needs skilled, qualified Pursers. Investing in accredited training benefits your career and contributes to the professionalism and safety of the whole industry.

To explore our Purser programs and find out how to advance your yachting career, visit our website.

To discuss an application and available dates, contact info@yachtcrew.uk.