Housekeeping & Laundry (IAMI GUEST Unit 32)

Housekeeping & Laundry (IAMI GUEST Unit 32)

Directed at junior and entry-level steward/esses looking to improve their housekeeping and laundry skills, as well as Chief steward/esses looking for assistance training junior crew members.

Complete online at your own pace (Self-paced)

  • £300.00 excl.


The Crew Academy’s Guest and IAMI accredited Basic Housekeeping and Laundry eLearning course provides participants with the essential skills and knowledge necessary to provide exceptional guest service in maintaining high standards of cleanliness and presentation in guest and crew areas, as well as handling guest personal items and luggage.

Participants will learn the standards and practices required to maintain a clean and visually appealing environment for guests. This includes how to clean and detail guest cabins, heads and common areas and how to properly maintain and care for fabrics, surfaces and finishings found on a luxury yacht.

They will learn how to carry out laundry duties effectively including the correct techniques for washing, drying, and pressing different types of fabric, as well as how to correctly hang, store, and place guest garments and personal items, ensuring that they are kept wrinkle-free and in pristine condition. We will also delve into how to handle guest personal items in a
respectful and discreet manner, ensuring that privacy is maintained at all times.

This flexible and self-paced course also provides access to a dedicated trainer for optional private tuition and assistance throughout the entire course.

For further inquiries contact

To find out more about Interior courses read our Interior Brochure.


Your Trainer: Sarah Wood

Born and raised on Canada’s Great Lakes, Sarah spent over ten years working between luxury estates and various superyachts, working her way up to Chief Stewardess on 40-85m vessels.

After moving ashore and working as a consultant for a UK-based recruitment and management company, Sarah relocated to Australia with her family and founded a boutique yacht crew recruitment company.

Since joining the Crew Academy team Sarah has been refreshing the interior courses and is excited to share her experience and love for the industry as an IAMI GUEST approved trainer, teaching an assortment of interior courses.


Course Format

Total 12-13 hours of blended learning online, allowing students to join from any time-zone and location.

  • Video introduction to Unit (10 minutes)
  • Guided e-learning / Self-study through VLE (9 hours)
  • Series of multiple choice knowledge checks throughout course
  • 1:1 tuition with trainer (1 hour)
  • Practical assessment comprising of 3 video submissions
  • Online written examination (1 hour)


Required Equipment:

  • Good internet, computer and printer
  • Device with video capabilities
  • Mock up “Guest Cabin” (bed, bed linens, pillows)
  • Iron, ironing board and shirt, pants, pillowcase, and napkin for ironing assessment.


Topic 1.
Learning Objective: To understand the basics of yacht interior housekeeping, housekeeping standards and duties.
  • Standards & presentation when detailing cabins, bathrooms & other guest areas
  • Detailing of cabins, bathrooms & other guest areas
  • Guest cabin presentation & bed making
  • Care & handling of the yacht interior surfaces
  • Care & handling of the yacht interior fabrics
Topic 2.
Learning Objective: To understand the basic laundry procedures and duties.
  • Laundry practices & procedures
  • Ironing, folding & presenting laundered garments
Topic 3.
Learning Objective: To understand the basic principles of handling guest personal items while unpacking & packing a suitcase.
  • The importance of discretion when handling guest personal items
  • Packing & unpacking garments & delicate items

For further inquiries contact

To find out more about Interior courses read our Interior Brochure.