TCA – HR, Recruitment & Retention (Unit 30)

Before you begin your pre-course reading, you will need to upload the following documents to confirm your eligibility for the course before enrolment.

Please upload the following documents:

• Valid Passport

• CV (Demonstrating relevant experience within the maritime sector)

Please note:

• Students must possess good knowledge of verbal and written English to successfully complete this program.

• Students must have some formal basic training and / or 1 season of onboard experience.

• Students must have a good working knowledge of onboard SOPs and administration.

• Students must be at least 18 years old.

This intensive leadership program takes place over zoom with your course trainer Andrew.

Live sessions take place on three recurring days, Monday, to Wednesday, from 5pm to 7pm UK time.

* After purchasing this program, you will be able to select and enrol on one of the available live training sessions. Please note that spaces are limited and subject to availability.

At Yacht Crew Recruitment & Training, our mission is to support you and help you to build stronger, happier and more effective teams through people-first recruitment and industry-leading training programs.

We understand that the best teams are built on both exceptional training and strategic hiring. As a former yacht crew, our team at The Crew Hunter are always on hand to help you find the right fit for your team.

So if you’re looking for any career guidance, help improving your CV, or to assist with an active position, reach out to info@yachtcrew.uk.

Getting the right people on board.

This module provides a comprehensive guide to talent acquisition and crew hiring for yachts, emphasising strategic approaches to recruitment, selection, and compensation. 

It highlights the importance of aligning hiring practices with operational needs, financial strategies, and cultural fit.

Study units include:

• Identifying the Role Vacancy

• Approval and Budget Alignment

• Recruitment

• Application Review and Shortlisting

Crafting your dream team from first contact.

This module provides a comprehensive guide to mastering the yacht crew recruitment process, emphasising structured interviews, cultural fit, and effective communication. 

It covers every stage from planning and conducting interviews to evaluating candidates and finalizing hiring decisions.

Study units include:

• Pre-interview: Planning and preparation, Candidate communication.

• Interview execution: Preliminary stage, Introduction to the role and the yacht, Assessment of skills and experience, Evaluation of culture-fit, and Closure.

• Post-interview: Evaluation and scoring, additional Steps, and Candidate Feedback.

• Job offer and negotiation.

Navigating legality with clarity and care.

This module provides a comprehensive overview of legal frameworks, visa requirements, crew contracts, and compliance with maritime regulations, emphasising the importance of protecting crew rights and ensuring operational efficiency.

Study units include:

• Flag‑state & port‑state legal frameworks

• Seafarer visa categories and eligibility

• Schengen, U.S. & other key entry procedures

• Seafarer Employment Agreements (SEA) essentials

• Maritime Labour Convention (MLC 2006) compliance

• Drafting crew contracts: must‑have clauses

• Termination, notice & repatriation rights

• Insurance, medical & liability provisions

• Record‑keeping, data protection & GDPR aboard

• Dispute resolution & when to seek legal counsel
  

Welcoming excellence, one step at a time.

This module provides a comprehensive guide to onboarding new crew members effectively, focusing on integration, skill development, and fostering a supportive team environment. 

It emphasises structured processes, clear communication, and continuous feedback to ensure a smooth transition and long-term success.

Study units include:

• Orientation

• First day

• First week

• First month

• Down the line

• Performance monitoring and feedback

• Feedback and continuous improvement

Nurturing your best people with care.

This module focuses on strategies to enhance crew retention and satisfaction in the yachting industry. 

Key lessons include fostering open communication, empowering crew members, and implementing tailored recognition and development programs.

Study units include:

• Understand crew aspirations

• Culture & value alignment

• Growth & skill development

• Trust & autonomy

• Build recognition practices

• Transparent leadership communication

• Retention analytics

• Tailored crew experiences

• Respect & inclusivity initiatives

• Empowerment through tools & resources

For occasional or permanently shore-based workers.

This module provides comprehensive strategies for effectively managing remote teams. It covers essential topics such as communication, task adaptation, security, and fostering team cohesion.

Study units include:

• Technology, tools & infrastructure

• Communication & team collaboration

• Work expectations & duties

• Independence & supervision

• Remote crew satisfaction & engagement

• Security, data protection & compliance

Gain insight from all angles.

This module provides a comprehensive guide to implementing and optimising 360-degree feedback processes, particularly in high-pressure environments like yachting. 

It covers key aspects such as preparation, communication, analysis, and fostering a culture of continuous improvement.

Study units include:

• Pre-assessment preparation

• Crafting effective questions

• Communicating the process

• Gathering feedback

• Analysing and reporting

• Feedback delivery

• Post-feedback action

• Review and adjust

Charting progress the right way.

This module provides comprehensive insights into effective performance reviews, crew development, and fostering a positive onboard culture. 

It emphasises strategies for communication, feedback, goal setting, and professional growth.

Study units include:

• Preparing for the discussion

• Initiating the review

• Performance assessment

• Salary and compensation discussion

• Benefits and perks

• Professional development and growth

• Feedback collection

• Setting goals for the next cycle

• Concluding the review

Turning disagreements into harmony.

This module provides comprehensive strategies to transform disagreements into harmonious outcomes, focusing on early identification, mediation, documentation, and continuous improvement. 

It emphasises fostering a positive work culture and maintaining team cohesion through structured approaches.

Study units include:

• Early identification

• Preliminary analysis

• Facilitated discussion

• Mediation

• Resolution strategies

• Documentation

• Post-conflict monitoring

• Continuous training

• Review & improvement

Ending journeys on a positive note.

This module is dedicated to ending journeys on a positive note, ensuring a smooth, respectful, and legally sound departure process for employees.

It focuses on maintaining a positive relationship with departing staff, securing essential company assets, and effectively transitioning their responsibilities to the remaining team.

Study units include:

• Notification and communication

• Documentation and administration

• Exit interview

• Knowledge transfer

• IT and security

• Farewell

• Post-departure

Throughout the duration of this program, you will be expected to complete 3 homework assignments to demonstrate the knowledge and skills being discussed in this program.

Task 1 - Create a 1 page presentation on how you would wish your vessel to be perceived in a job advertisement.

Task 2 - Identify the core skills, traits, experience, and background that you wish to find in a new team member, and how to test this in the interview process.

Task 3 - Using your job description from Task 1, produce five interview questions relevant to your vacant position.

Congratulations on reaching the finish line! 

Please take a few moments to complete our final course survey - We'd love to hear your thoughts!

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