£700
The Crew Academy’s IAMI GUEST-accredited Destination, Event & Interior Management program provides experienced Interior crew with the strategic tools to master high-level planning and guest experience coordination.
Aimed at experienced Interior crew (minimum of 1 season of operational experience) looking to advance into senior roles requiring higher-level planning, coordination, and service management.
The course explores etiquette, leadership awareness, and the refined interpersonal abilities needed to liaise effectively with guests, senior crew, and external service providers - ensuring seamless operations both onboard and ashore.
Through scenario-based learning and practical applications, you will learn how to coordinate destination experiences, manage events, and oversee interior logistics with efficiency and professionalism.
The course also places emphasis on personal well-being and professional development, providing guidance on sustaining performance, managing stress, and supporting the health and morale of those under your supervision.
This holistic approach ensures you are fully prepared to uphold the highest standards of guest service, event execution, and interior management at a senior level.
Course Format
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Guided eLearning delivered online via the kelp.
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One live lecture to attend, taking place Wednesday from 9am to 4:30pm UK time.
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Multiple-choice knowledge checks throughout the program.
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Practical assessment to complete at the end.
Modules
- Progressing from junior to senior roles with a focus on etiquette and communication
- Health, safety, and regulatory compliance onboard
- Interior administration, SOPs, and management systems
- Guest preferences, information management, and ordering processes
- Professional development, wellbeing, and interpersonal skills
- Interior scheduling, records, and asset management
- Destination research, guest relations, and event planning
Accreditation
Upon completion of the program, learners will be awarded the following certificate:
- IAMI GUEST Unit 36 - Destination, Event & Interior Management
Upon completion, you will join our Alumni community and gain free access to our Mental Health courses, as well as exclusive discounts on additional programs.
Platform Access
Students enrolling in the Destination, Event & Interior Management program with The Crew Academy receive immediate access to all course content and the full resource library. All self-study and guided training must be completed within 12 months of booking.
Course Content
Pre-Course Evidence
Before you begin your pre-course reading, you will need to upload the following documents to confirm your eligibility for the course before enrolment.
Please upload the following documents:
Valid Passport
CV (Demonstrating relevant experience within the maritime sector)
Please note:
Students must possess good knowledge of verbal and written English to successfully complete this program.
Students must have some formal basic training and / or 1 season of onboard experience.
Students must have a good working knowledge of onboard SOPs and administration.
Students must be at least 18 years old.
Live Training Sessions (Unit 36)
To complete this course, participants are required to attend one live lecture via Zoom. We offer several dates throughout the year to accommodate your schedule.
You can find the dates on the right hand side of the page with courses running from January through to December this year.
Live sessions will take place on a Monday, starting at 9am and finishing at 4:30pm UK time (with breaks throughout).
* After purchasing this program, you will be able to select and enrol on one of the available live training sessions. Please note that spaces are limited and subject to availability.
Self-Study Content
Throughout the duration of this course, students will study the following modules:Progressing from junior to senior interior roles with a focus on etiquette and communication
Health, safety, and regulatory compliance onboard
Interior administration, SOPs, and management systems
Guest preferences, information management, and ordering processes
Professional development, wellbeing, and interpersonal skills
Interior scheduling, records, and asset management
Destination research, guest relations, and event planning
Post-Course Survey
We value your experience and insights!
As a recent participant in our Destination, Event & Interior Management course, we invite you to share your valuable feedback through our short, 11 question final course survey.
Your input is crucial in helping us ensure that our courses continue to deliver outstanding educational experiences.
