Description

The Crew Academy's IAMI and GUEST accredited Advanced Food & Beverages Service course allows you to take your service skills to the next level with a comprehensive guide to exquisite service practices and styles.

Delve into the world of high-end service, learning exquisite practices and techniques to create unforgettable dining experiences. Master menu management, personalise guest experiences, and discover luxury ingredients and preparation methods. 

The course teaches efficient service setup, stunning table settings, and French culinary terminology. Learn to lay tables for various occasions, understand napkin etiquette, and cater to diverse guest needs. You’ll also develop skills in complaint handling, inventory management, and team leadership.

For further inquiries contact info@yachtcrew.uk.

To find out more about Interior courses read our Interior Brochure.

 

Your Trainer - Sarah Wood

Born and raised on Canada’s Great Lakes, Sarah spent over ten years working between luxury estates and various superyachts, working her way up to Chief Stewardess on 40 to 85m vessels.

Since joining the Crew Academy team Sarah has been refreshing the interior courses and is excited to share her experience and love for the industry as an IAMI GUEST approved trainer, teaching an assortment of interior courses. Our blended eLearning courses include a face-to-face session with Sarah.

 

Modules

1. Different table service styles and culinary/service terminology.

2. Different food and beverage services and service preparations.

3. Food & beverage standard operating procedures and the service recovery model.

Learning Outcomes

• The various service practices and different service styles onboard a yacht.
• A wide range of French culinary & service terminology
• How to work with menus and the menu specifications
• The range of luxury accompaniments, condiments & confectionary items
• How to apply service preparation & Table services
• How to apply professional techniques & sequences during food service set up & clear down.
• How to correctly lay tables, subject to the service style, menu & occasion
• How to apply creative table settings for occasion based on location, event, theme & available décor
• How to apply & follow napkin etiquette and protocol
• How to apply the interior department food & beverage standard operating procedures
• How to apply the food & beverage inventories & audit checks
• How to develop & apply contingency place for food & beverage service operations
• How to apply health and safety measures when handling and serving, food & beverages
• How to manage & resolve a complaint, using the Service Recovery Model
• How to manage Guests preferences and dietary & cultural requirements
• How to develop supervisory skills for food & beverage services

  

Course Format

Total of 24 hours of blended learning; Online allowing students to join from any time-zone and location.

• Video introduction to Unit (10 minutes)
• Guided eLearning / Self-study through VLE (16 hours)
• Series of multiple-choice knowledge checks throughout course
• 1:1 tuition with trainer (1 hour)
• 3-part practical assessment comprising of: 
• 2 research assignments
• 2 photo assignments
• 2 video assignments
• Online written examination (1 hour)

 

Equipment required

• Good internet, computer & printer
• Device with video capabilities 
• Table & Chair
• Assortment of relevant crockery, cutlery & glassware 
• Samples of food 
• Tray/ platter and serving cutlery
• Napkin 

 

Key Takeaways

A certificate will be issued through the successful passing of the online examination.

After completing the course, you will officially be part of our Alumni community and will have free access to our Mental Health courses for free as well as discounts on other courses.