Gain a deep understanding of the service department's responsibility to ensure a seamless and enjoyable dining experience.
Description
The Crew Academy’s IAMI GUEST accredited Basic Food & Beverage Service course provides a comprehensive guide to the practical knowledge and skills required to deliver seamless and unforgettable dining experiences for guests.
Master the principles of guest service, including table setting, food presentation, and beverage preparation. You'll learn to anticipate guest needs, always striving to exceed expectations.
Gain an understanding of the order service, learning the proper sequence of steps involved in the service of food and beverages, ensuring that guests are served in a seamless and efficient manner.
We will discuss proper preparation of mise en place for the service areas and how to ensure that all necessary ingredients, utensils, and equipment are prepared and organised to facilitate smooth operations.
As always, food safety is of utmost importance, so we will cover the standards and practices required to ensure safe handling, storage, and service of food and beverages, including hygiene practices and allergy awareness.
For further inquiries contact info@yachtcrew.uk.
To find out more about Interior courses read our Interior Brochure.
Your Trainer: Sarah Wood
Born and raised on Canada’s Great Lakes, Sarah spent over ten years working between luxury estates and various superyachts, working her way up to Chief Stewardess on 40 to 85m vessels.
After moving ashore and working as a consultant for a UK based recruitment and management company, Sarah relocated to Australia with her family and founded a boutique yacht crew recruitment company.
Since joining the Crew Academy team Sarah has been refreshing the interior courses and is excited to share her experience and love for the industry as an IAMI GUEST approved trainer, teaching an assortment of interior courses.
Course Format
Total of 13.5 to 14.5 hours of blended learning. 100% online allowing students to join from any time-zone and location.
- Video introduction to Unit (10 minutes)
- Guided e-learning / Self-study through VLE (10.5 hours)
- Series of multiple choice knowledge checks throughout course
- 1:1 tuition with trainer (1 hour)
- Practical assessment comprising of 3 video submissions
- Online written examination (1 hour)
Required equipment:
- Good internet, computer and printer
- Device with video capabilities
- Table and chair
- Assortment of relevant crockery, cutlery and glassware
- Samples of food
- Tray/ platter and serving cutlery
- Napkin
Modules
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Standards of behaviour, personal presentation, and work ethics
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Principles of food and beverage service operations
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Food service techniques and service styles
Key Takeaways
A certificate will be issued through the successful passing of the online examination.
After completing the course, you will officially be part of our Alumni community and will have free access to our Mental Health courses for free as well as discounts on other courses.