Hi I’m Julia, former Yacht Purser, and now Course Director and Purser Trainer at The Crew Academy. It’s been a number of years since […]

Permanent crew – this one’s for you! You’ve just wrapped up a busy season or maybe it’s been a bit longer! No more guests, […]

A groundbreaking new learning platform, kelp, is set to transform professional development in the yachting industry. For too long, professional growth in yachting has […]

The difference between a positive and negative guest interaction can often be subtle. Understanding these differences is crucial for nailing every guest encounter. It’s […]