The difference between a positive and negative guest interaction can often be subtle. Understanding these differences is crucial for nailing every guest encounter. It’s […]
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Training
16 Years Of The Crew Academy: How The Yachting Industry Has Changed
Sixteen years. It’s a significant milestone. In the maritime world, it’s the age at which you’re legally allowed to become a seafarer. And for […]
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Meet the 6 minds who will transform the way you lead
Leading a yacht crew demands more than technical know-how; it’s about guiding diverse teams, handling high-pressure situations, and building a positive onboard atmosphere. So, […]
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How Do I Become a Qualified Yacht Purser?
The yachting industry has seen significant changes in recent years, particularly regarding the role of the Purser. As yachts increase in size and complexity, […]
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Is yachting service stuck in the past?
In the world of luxury yachting, exceptional service is not merely about fulfilling guest requests; it’s about anticipating needs, creating unforgettable moments, and exceeding […]
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