TCA – Yacht Owner’s Representative Program (GUEST Unit 40)

Training takes place over 3 weeks. Consisting of 6 live lectures delivered by your trainer Chanine, over Zoom each week .

Sessions will run on Monday and Wednesday evenings from 5pm to 8pm UK time.

Students will also be expected to complete an additional 12 hours of guided self-study in order to complete the self-study portions of the program, and to complete their homework.

All sessions are recorded so you can catch up later if you can't make a particular session but we recommend joining as many sessions live as possible.

We understand that working onboard a yacht involves an unpredictable schedule. So, if you need to pause your training, we can transfer you to a different cohort throughout the year, if needed.

Following the end of the course, we support all of our graduates to progress their career through our in-house talent management team at The Crew Hunter.

You will also join our alumni network of professionals who have completed the YORP to help build more industry connections.

Before you start your pre-course reading, you will need to upload the following documents to confirm your eligibility for the course before enrolment.

Please upload the following documents:

• Valid Passport

• CV (Demonstrating experience within the maritime sector within a senior position).

Please note - to succeed in this intensive and fast-paced program:

• Students MUST possess professional working-level English skills. If English is not your first language, you may need to complete the Maritime English for Seafarer's test. To assess your proficiency, you can practice this test at marlins.co.uk.

• Students should be at least 25 years old, younger applicants must meet specific entry requirements.

Before You Begin

You will start with a short knowledge check. This is not a test. It is simply designed to help you see what you already know before starting the course.

Everyone will move forward into the full learning content, no matter the results. Your trainer will be able to view your responses to understand your current knowledge level and provide the right support during the program.

Take your time and answer as best you can, this is just a starting point.

The focus of this unit is to understand the Yacht Owner’s Representative’s identity, authority, and communication landscape.

Study units include:

• Defining what a Yacht Owner’s Representative is and is not.

• Navigating authority, contractual limits, and delegated decision-making.

• Identifying and managing key project stakeholders.

• Using stakeholder maps, communication models, and the RACI matrix to clarify roles.

• Applying professional communication strategies across formal and informal channels.

During this module, you will gain clarity on your professional identity as an Owner’s Representative, how to communicate with authority effectively, and how to build strong working relationships across shipyards, designers, and owner-side teams.

This module focuses on the core responsibility of an Owner’s Representative -  to act as a trusted, ethical advisor, and guiding the owner through the process of defining and protecting their vision.

Study units include:

• Capturing and clarifying the owner’s goals through structured discovery and questioning.

• Translating intent into a clear, strategic brief for the use of the design and shipyard teams.

• Aligning multiple stakeholders around the owner’s priorities and values.

• Managing decision flow using tools like the Owner’s Decision List (ODL) and prioritisation models.

• Applying ethical frameworks to navigate conflicts of interest, unclear direction, and pressure.

• Building and sustaining trust through transparency, professionalism, and discretion.

Outcome:

During this module, you will gain the skills and confidence to guide owner-side decision-making, protect integrity under pressure, and strengthen credibility across all project relationships.

In this unit we focus on developing the communication and leadership skills necessary to manage conflict, maintain professionalism, and bridge cultural differences in global projects.

Study units include:

• Recognising early warning signs of conflict and preventing escalation.

• Distinguishing operational issues from structural disputes and escalating effectively.

• Understanding formal dispute resolution mechanisms (DRB, mediation, arbitration, litigation).

• Leading neutrally during disputes, using emotional intelligence and structured dialogue.

• Using cultural awareness to interpret cues, build trust, and prevent misunderstandings.

This module will equip Yacht Owner's Representative’s with the necessary skills needed to handle high-pressure situations and protect the owner's interests in complex, multinational environments.

In this module we explore the topic management and leadership, clarifying their distinct yet interconnected roles and highlighting the importance of adaptability in various contexts. 

We will also discuss key leadership theories, styles, and practical applications to enhance your overall effectiveness as a leader.

By the end of this module, you will be able to:

• Analyse and understand the impact a leader has on individuals and the overall team dynamic.

• Identify and differentiate between various different leadership styles.

All answers provided in your assessments must be in your own words. 

AI-generated answers (from programs such as Chat GPT, Gemini etc.) and answers directly copied & pasted from the platform, internet or any other outside source will be detected by our anti-plagiarism software and result in a Fail. 

By accessing the assessment links below, you are agreeing to these terms.