Travel Operations Manager

Job Description

We are seeking an experienced Travel Operations Manager to oversee the planning and delivery of complex travel for a highly successful UHNWI and his family. With the Founder travelling more than 200 days a year, this is a fast-moving operation that requires exceptional organisation, sound judgement and the ability to manage even the most complicated arrangements with confidence.

You will travel alongside the Founder for approximately 100 days per year, working closely with the Travelling PA or PAs supporting him on the road, while coordinating with the wider team based at the family office. From private aviation and international itineraries to hotel arrangements, ground transportation, security and high-profile engagements, you will oversee the moving parts and ensure everything works seamlessly.

The Founder regularly operates in environments involving celebrities, VIPs and influential people, so discretion, sound judgement and the ability to work confidently under pressure are essential. This is an opportunity for someone who enjoys taking ownership, leading through action and managing a complex operation where the standard of delivery is always high.

Location: Dallas, USA with International Travel
Salary: $ 150K + TBD
Contract: Permanent, Full-Time
Start Date: ASAP

Key Responsabilities

- Travel Planning & Logistics: Plan and coordinate complex domestic and international itineraries, including flights, hotels, ground transportation, security, dining and detailed schedules. Manage bookings, supplier relationships and last-minute changes.Coordinate travel for the Founder's wife and two adult children, both alongside the Founder and independently, ensuring their preferences, schedules and arrangements are managed seamlessly.

- On-the-Road Support: Travel with the Founder approximately 100 days per year, overseeing logistics in real time, resolving issues and ensuring every journey runs smoothly. Act as his personal point of contact throughout travel and engagements.

- VIP Events & Security: Manage movements and logistics for high-profile events, media appearances, brand activations, sporting events and entertainment engagements, working closely with the travelling security team.

- Private Aviation & Ground Transportation: Liaise directly with pilots, flight crews, FBOs, drivers and security teams to coordinate aircraft availability, flight schedules and seamless transfers.

- Budgets & Administration: Manage travel budgets, expenses, trip-by-trip reconciliations, supplier contracts and detailed travel documentation in line with family office procedures.

- Team & Operations: Work closely with the travelling team to coordinate coverage, delegate responsibilities and maintain consistent planning processes.

The Ideal Candidate

- Min 5 years proven previous experience planning and personally executing complex, high-level travel for UHNW individuals, executives or high-profile Principals.

- Strong private aviation knowledge, including direct coordination with pilots and flight crews, aircraft scheduling and international flight logistics.

- Experience supporting founders within a corporate environment.

- Established hotel relationships and experience negotiating rates, contracts and terms.

- Experience coordinating ground transportation, security and on-site logistics across multiple destinations.

- Experience supporting multiple family members and managing simultaneous or overlapping travel arrangements.

- Previous VIP handling experience, including wardrobe and packing coordination, concierge-level service and managing movements at high-profile engagements.

- Strong financial and administrative skills, including budget management and detailed expense reconciliation.

- Excellent project management skills, with the ability to manage deadlines, maintain detailed documentation and adapt quickly when plans change.

- International experience and a strong understanding of cultural differences, local customs and destination-specific considerations.

- Existing relationships within the sports and entertainment industries would be an advantage.

Key Skills

- Exceptionally organised, with outstanding itinerary planning and time-management skills.

- Calm, resourceful and solutions-focused under pressure, with the ability to respond quickly to unexpected changes.

- Highly discreet and diplomatic, with sound judgement and an understanding of the importance of confidentiality.

- Detail-oriented, with strong documentation habits and the ability to follow established systems and processes.

- Comfortable managing competing priorities while maintaining consistently high standards.

- A collaborative team player who works effectively within a shared-coverage structure and communicates proactively with colleagues.

- Commercially aware, with a strong sense of financial responsibility and budget ownership.

- Culturally aware and knowledgeable about international events, customs and etiquette, including developments in sports, entertainment, pop culture and media.

If you have the relevant experience and have previously worked supporting UHNWI in a similar environment, please send us your most up-to-date CV along with written references.